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We indicate with “n.a.” where we have no data available.
Exchange rate based on Y2009 average, 1HRK=38,2HUF
*Total MOL Group 2009 including INA d.d. 2009 full year data, except financial data (EC1, EC4) which covers MOL Group including INA Group 2009 H2
**Methodologies to measure customer satisfaction in Wholesale, Retail and Petchem are different