Workforce Safety

In 2010, as in previous years, we preserved the challenging target of 1.0 for Lost Time Injury Frequency (LTIF, 1 injury/1 mn worked hours), valid for the whole MOL Group excluding INA and IES. A total of 38 lost time injuries happened during the year, resulting in an LTIF value of 1.56. Although this number is still much better than the industry benchmark (CONCAWE downstream, 1.9 for both 2008 and 2009), it is unacceptable according to our HSE targets.

Number and frequency of lost time injuries

In the Refining and Marketing division several initiatives were launched to improve the HSE cultural level of employees:

  • Revitalisation of the Behavior Audit system (’Walk2Talk’)
  • New internal quick reports of all events and sharing information on HSE weekly reports to the whole staff
  • Restructuring of the HSE training system to increase its efficiency (more interactive)
  • In Logistics the ’Program ZERO’ was started (commitment to Zero fatality, injury and occupational illness)
  • A Logistics-level HSE Committee structure has been established

In INA d.d. the LTIF was 3.1 for 64 LTI cases, which is slightly below the previous year’s level. INA Exploration and Production was much better than the INA average (LTIF was 1.1; better than LTIF for European E&P as defined by OGP). However, the situation is not the same at INA Refining and Marketing, which had an LTIF 4.8; far above the European R&M average according to CONCAWE.
It must be noted that the Croatian legal system regarding definitions and compensation for injuries at work is different than the general industry standard. Hence, there are disparities concerning the motivation of employees to declare some injuries as work-related injuries. Moreover, 40 % of the injuries that occurred at INA d.d. were the result of robberies at INA filling stations (post traumatic stress disorder) and 87 % were treated as light injuries. Analysing the statistics, one can also distinguish a seasonal distribution of injuries (majority during winter and harvest periods).

In order to improve the safety performance of INA, a number of actions are being taken, including:

  • an Incident Reporting and Investigation System was established, with obligatory investigation of all injuries and the use of TRIPOD root-cause analysis for all medium and major incidents based on the MOL Group IRIS System;
  • a new Occupational Health and Safety (OHS) Regulation was established at INA with clear definitions of OHS responsibilities;
  • a network of OHS and HSE Committees was established at all levels, and the transfer of the MOL Group HSE management system is accelerated.

One of the main causes of LTIs remains the improperly managed winter conditions, and lack of proper attention to pedestrian traffic and on-site activities. Subsequently, a number of slips, trips and falls resulted in largely minor injuries. Collisions with objects in the working environment and transport-related injuries must also be noted.

We deeply regret that even with our vigilance, there were fatal accidents to one of our own staff, two contractors and one third party:

  • One staff member was found dead in a water utility pit at the Slovnaft Refinery. External and internal investigations were conducted and corrective actions have been implemented to avoid similar accidents in the future.
  • One contractor was fatality wounded in Pakistan when a security contractor’s armed guard was hit during a firefight initiated by local tribal forces.
  • One contractor fatality ocurred in Hungary at the MOL Logistics’ Csepel base depot during a tank cleaning by contractors when an explosion killed the worker inside. The investigation was closed and corrective actions are being implemented under the upgraded Contractor Safety Programme.
  • One third party fatality happened in Croatia when a child playing near the railroad close to the Sisak Refinery fence was hit by a railway tank car (RTC) train.

Road Safety

In the interest of safer traffic, we have expanded the Defensive Driving Programme. Those colleagues whose work requires regular driving take part in a theoretical defensive driving course, and then participate in a monthly distance learning programme to keep their newly-acquired knowledge fresh. Participants also attend practical training sessions complete with personal evaluations. We recommend and offer the possibility to our drivers to take part in a supplemental driving course as well. The four modules of the course include: ‘Slippery road’, ‘Off-road’, ‘Drive at night and poor visibility conditions’, and the ‘Untrained drivers’ training. In 2010, approximately 400 employees of MOL Group participated in this programme. As a result of our efforts, compared to 2009, we have decreased our road accident rate (RAR, number of accidents per 1 million km driven) from 1.62 to 1.22.
In order to provide the possibility for drivers to refresh themselves by simple and fun physical exercises (‘fit to drive’ concept), an outdoor fitness park with exercise equipment was installed in one FS each in Hungary, Slovakia and Croatia (Tifon).
Our external company magazine, Stílus & Lendület, regularly publishes road safety alerts called “70 Rules for Safe Driving” for customers of our filling stations.

Contractor Safety

Activities regarding contractor safety in 2010 were mainly influenced by an unfortunate event involving our on-site contractor (fatality of contractor’s employee) which happened in March of that year at the MOL Hungary Csepel site. The company analysed the accident and identified all shortcomings and areas for improvement in Contractor HSE Management. HSE and all relevant businesses are now focused on system improvement, primarily in contractor pre-qualification, proper training prior to job execution, on-site inspection of contractors during implementation, and a motivation system to ensure that contractors abide by all HSE rules relevant to the on-site work environment.
Besides these activities, we continued external audits of our strategic and key on-site contractors. A total of 147 audits were conducted, in which 53 percent of audited contractors achieved the advanced rating.

Number and ratio of audited key contractors by HSE performance

annual report 2010