Global Reporting Initiative and United Nations Global Compact compliance table

Global Reporting Initiative and United Nations Global Compact compliance table

Please visit the summary table that shows our fulfillment of GRI indicators and UNGC principles.

 
Strategy and Analysis
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
1,1 Statement from the most senior decision-maker of the organization. Fully   Page
8-9
   
1,2 Description of key impacts, risks, and opportunities. Fully What is SD for MOL? Page
10-11, 169-170
   
      Strategic SD initiatives      
      Climate change      
 
Organizational Profile
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
2,1 Name of the organization. Fully Our company Page
258
   
2,2 Primary brands, products, and/or services. Fully Our company Page
4, 24-25, 34-35, 40-41
   
2,3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Fully Our company Page
4, 110-114
   
2,4 Location of organization's headquarters. Fully Our company Page
258
   
2,5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Fully Our company Page
4, 24-25, 34-35, 40-41, 110-114
   
2,6 Nature of ownership and legal form. Fully Our company Page
246-247
   
2,7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Fully Our company Page
4, 24-25, 34-35, 40-41
   
2,8 Scale of the reporting organization. Fully Our company Page
4, 6-7, 212-213
   
2,9 Significant changes during the reporting period regarding size, structure, or ownership. Fully Our company Page
248-249
   
      News releases      
2,10 Awards received in the reporting period. Fully Awards and recognitions Page
5
   
 
Report Parameters
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
3,2 Date of most recent previous report (if any). Fully Our approach to reporting Page
212-213
   
3,3 Reporting cycle (annual, biennial, etc.) Fully Our approach to reporting Page
212-213
   
3,4 Contact point for questions regarding the report or its contents. Fully On every page (left side: 'share your views') Page
258
   
3,5 Process for defining report content. Fully Our approach to reporting Page
212-213
   
3,6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. Fully Our approach to reporting Page
212-213
   
3,7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). Fully Our approach to reporting Page
212-213
   
3,8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. Fully Our approach to reporting Page
212-213
   
3,9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. Fully Our approach to reporting Page
212-213
   
3,10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods). Fully Our approach to reporting Page
204-211, 212-213
   
      Performance table      
3,11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. Fully Our approach to reporting Page
212-213
   
3,12 Table identifying the location of the Standard Disclosures in the report. Fully GRI Compliance table Page
214-215
   
3,13 Policy and current practice with regard to seeking external assurance for the report. Fully Our approach to reporting Page
212-213
   
 
Governance, Commitments, and Engagement
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
4,1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Fully Our company/Governance structure Page
236-241
   
4,2 Indicate whether the Chair of the highest governance body is also an executive officer. Fully Our company/Corporate Governance/Corporate Governance Code (p.9.) Page
223
   
4,3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. Fully Our company/Corporate Governance/Corporate Governance Code Page
222-232
   
4,4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Fully Our company/Corporate Governance/Corporate Governance Code (p.3.) Page
222-232
   
4,5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). Fully Corporate governance Page
222-232
   
      Performance management      
4,6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Fully Corporate governance Page
222-232
   
      Performance management      
4,7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics. Fully Our company/Corporate Governance/Corporate Governance Code (p.4.)     1-10
4,8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Fully Management systems Page
169-170
  1-10
      Code of Ethics      
4,9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct,and principles. Fully Sustainable Development Framework Page
222-232
  1-10
4,10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance. Fully Corporate governance Page
222-232
  7
      Sustainable Development Framework      
4,11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. Fully HSE policy and HSE Management System     1-10
4,12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Fully Commitments to external initiatives      
4,13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyo Fully Commitments to external initiatives      
4,14 List of stakeholder groups engaged by the organization. Fully Stakeholder engagement      
4,15 Basis for identification and selection of stakeholders with whom to engage. Fully Stakeholder engagement      
4,16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Fully Stakeholder engagement      
4,17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Fully Dialogue on our reporting      
      Stakeholder engagement      
 
Disclosure on Management Approach EC
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
Aspects Economic performance Fully What is SD for MOL?      
      Strategic SD initiatives      
      Vision and Values      
      Generating Value for Stakeholders      
      Future hallanges      
      Climate Change Statement      
  Market presence Fully International operation Page
189-191
   
  Indirect economic impacts Fully Social investments Page
197-199
   
 
Disclosure on Management Approach EN
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
Aspects Materials Fully Waste management   See comment about EN2.  
      HSE Policy HSE MS (p.13-14., 19)      
  Energy Fully HSE Policy HSE MS (p.13-14.)      
  Water Fully HSE Policy HSE MS (p.13-14., 19) Page
179-181
   
  Biodiversity Fully HSE Policy HSE MS (p.13-14., 19) Page
179-181
   
  Emissions, effluents and waste Fully HSE Policy HSE MS (p.13-14., 19) Page
179-181
   
  Products and services Fully HSE Policy HSE MS (p.13-14., 21) Page
179-181
   
  Compliance Fully HSE Policy HSE MS (p.13-14., 19)      
  Transport Fully HSE Policy HSE MS (p.13-14., 19)      
  Overall Fully HSE policy and MS Page
179-181
   
      Caring for the Environment      
 
Disclosure on Management Approach LA
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
Aspects Employment Fully Investment in Human Capital Page
192-194
   
  Labor/management relations Fully Employee relations      
      Stakeholder engagement      
  Occupational health and safety Fully HSE Policy HSE MS (p.13-14, 17-18, 23) Page
179-181
   
  Training and education Fully Human Capital Development Page
179-181
   
  Diversity and equal opportunity Fully Code of Ethics Page
179-181
   
      Equal Opportunity and Diversity      
 
Disclosure on Management Approach HR
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
Aspects Investment and procurement practices Fully Code of Ethics Page
179-181 195-197
   
      Procurement      
  Non-discrimination Fully Code of Ethics Page
179-181 195-197
   
      Equal Opportunity and Diversity      
  Freedom of association and collective bargaining Fully Code of Ethics Equal Page
179-181 195-197
   
      Opportunity and Diversity      
  Child labor Fully Code of Ethics Page
179-181 195-197
   
      Equal Opportunity and Diversity      
  Forced and compulsory labor Fully Code of Ethics Page
179-181 195-197
   
      Equal Opportunity and Diversity      
  Security practices Fully Code of Ethics Page
179-181 195-197
   
      Equal Opportunity and Diversity      
  Indigenous rights Fully Code of Ethics Page
179-181 195-197
   
      Equal Opportunity and Diversity      
 
Disclosure on Management Approach SO
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
Aspects Community Fully Social Impact on Communities      
  Corruption Fully Code of Ethics Page
179-181 195-197
   
  Public policy Fully Stakeholder Engagement Page
179-181 195-197
   
  Anti-competitive behavior Fully Code of Ethics Page
179-181 195-197
   
  Compliance Fully Code of Ethics Page
179-181 195-197
   
 
Disclosure on Management Approach PR
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
Aspects Customer health and safety Fully HSE Policy HSE MS (p.13-14., 21) Page
187
   
  Product and service labelling Fully Product Stewardship      
  Marketing communications Fully Product Responsibility      
  Customer privacy Fully Product Responsibility      
  Compliance Fully Product Responsibility      
 
Economic performance
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Fully Generating Value for Stakeholders Page
197, 200
   
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change. Partially Climate Change Page
181
Risks and opportunities are analysed regularly through several internal processes. We do not plan to disclose financial implications (e.g. CO2 price impacts on our operation) because its confidentiality. 7, 8, 9
      Setting the scene      
EC3 Coverage of the organization's defined benefit plan obligations. Fully Ensuring a competitive compensation system Page
189-191
   
EC4 Significant financial assistance received from government. Fully Generating Value for Stakeholders Page
200
   
 
Market presence
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. Fully Ensuring a competitive compensation system Page
187-188
  1, 6
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Fully Procurement      
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Fully Managing expatriate positions     6
 
Indirect economic impacts
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Fully Spotlight on Pakistan Page
197-199
   
      Spotlight on Russia      
      Social investment      
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. Not Supply Security      
 
Materials
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN1 Materials used by weight or volume. Fully   Page
170-172
In our industry this indicator is covered by the produced and processed hydrocarbons. The data is available in our operational data. 7, 8, 9
EN2 Percentage of materials used that are recycled input materials. Fully Waste management Page
184-185
The operations of MOL are mainly based on materials derived from primary extraction. Therefore only the amount of recycled waste oil used as input material is considered here. 7, 8, 9
 
Energy
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN3 Direct energy consumption by primary energy source. Fully Performance table Page
181
  8, 9
EN4 Indirect energy consumption by primary source. Fully Performance table Page
181
  8, 9
EN5 Energy saved due to conservation and efficiency improvements. Partially Improving energy efficiency Page
181
Quantified results are not disclosed and we do not foresee to compile and report this kind of data because of its complexity. We believe that the result of these measures will be visible in the energy consumption figures. 8, 9
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Partially Product development Page
181
Quantified results are not disclosed and we do not foresee to compile and report this kind of data because of its complexity. 7, 8, 9
      Improving energy efficiency      
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Not - -   7, 8, 9
 
Water
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN8 Total water withdrawal by source. Fully Performance table Page
183-184
  8
      Water management      
EN9 Water sources significantly affected by withdrawal of water. Fully Water management Page
183-184
  8
EN10 Percentage and total volume of water recycled and reused. Not - -   8, 9
 
Biodiversity
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Partially Biodiversity   Due to the ongoing development of our data collection processes, currently data is available only for Hungarian operations. Our plan is to report fully on this indicator in 2013. 8
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Partially Biodiversity   Our plan is to report fully on this indicator about the next business year in 2013. 8
EN13 Habitats protected or restored. Not - -    
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Fully Biodiversity Page
185
  8
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Not - -   8
 
Emissions, effluents and waste
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN16 Total direct and indirect greenhouse gas emissions by weight. Fully Performance data Page
181201
  8
EN17 Other relevant indirect greenhouse gas emissions by weight. Fully Performance data Page
201
  8
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Fully Reducing GHG Emissions Page
181
  7, 8, 9
EN19 Emissions of ozone-depleting substances by weight. Fully Performance data Page
201
   
EN20 NOx, SOx, and other significant air emissions by type and weight. Fully Performance data Page
201
  8
EN21 Total water discharge by quality and destination. Fully Water management Page
183-184 201
  8
EN22 Total weight of waste by type and disposal method. Fully Waste Management Page
179, 184-185 201, 208
  8
EN23 Total number and volume of significant spills. Fully Preventing spills Page
184-185 201
  8
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. Fully     We do not imported or exported waste deemed hazardous under the terms of the Basel Convention, all the hazardous waste is managed locally. 8
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff. Not - -    
 
Products and services
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Fully Product Stewardship Product Development     7, 8, 9
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. Fully Waste management Page
184-185
The majority of our products is based on hydrocarbon and their usage is combustion, therefore no reclaim is possible. The petrochemicals products serve as raw materials for plastic industry, reclaim is out of our competence.However, we aim to collect waste oil (lubricants) - see data in Waste management chapter 8, 9
 
Compliance
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Fully   Page
197
  8
 
Transport
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. Not - -   8
 
Overall
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
EN30 Total environmental protection expenditures and investments by type. Partially Performance data Page
201
We monitor all environmental related cost in our internal HSE cost controlling system. Since we use a breakdown different from that of GRI, we disclose only an aggregated sum of environmental investments and operating costs. We aim to report on this indicator by 2015 7, 8, 9
 
Employment
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
LA1 Total workforce by employment type, employment contract, and region. Fully Our people      
LA2 Total number and rate of employee turnover by age group, gender, and region. Fully Our people     6
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Fully Ensuring a competitive compensation system     6
 
Labor/management relations
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
LA4 Percentage of employees covered by collective bargaining agreements. Fully Employee engagement Page
202
  1, 3
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Fully Employee engagement     3
 
Occupational health and safety
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Not - -   1
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Fully Health and Safety Page
186-187 202
  1
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Fully Health Protection Page
187-188
  1
LA9 Health and safety topics covered in formal agreements with trade unions. Not - -   1, 3
 
Training and education
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
LA10 Average hours of training per year per employee by employee category. Fully Human Capital Development Page
202
  1
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Partially Human Capital Development   Our program for assisting employees in managing career endings is under development. We plan to report on this from 2012 (in 2013). 1
LA12 Percentage of employees receiving regular performance and career development reviews. Fully Performance management Page
191-192
   
 
Diversity and equal opportunity
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. Fully Equal opportunity and diversity     1, 6
LA14 Ratio of basic salary of men to women by employee category. Fully Equal opportunity and diversity     1, 6
 
Diversity and equal opportunity
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. Fully Supplier Qualification System and Policy Code of ethics     1, 2, 3, 4, 5, 6
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. Fully Supplier Qualification System and Policy Code of ethics   All the significant suppliers and contractors of MOL have to accept and agree MOL Group's Code of Ethics. In 2009 there was no issue related to human rights in relation to suppliers and contractors. 1, 2, 3, 4, 5, 6
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Not - -   1, 2, 3, 4, 5, 6
 
Non-discrimination
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
HR4 Total number of incidents of discrimination and actions taken. Fully Ethics Council Code of ethics Page
195-197
We record only those incidents which are dealt by the Ethics Council. 1, 2, 6
 
Freedom of association and collective bargaining
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. Fully Code of Ethics   Our Code of Ethics is applicable in each of our operations. 1, 2, 3
      Protecting Human Rights      
 
Child labor
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. Fully Protecting Human Rights   Our Code of Ethics is applicable in each of our operations. 1, 2, 5
      Code of ethics      
 
Forced and compulsory labor
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. Fully Protecting Human Rights   Our Code of Ethics is applicable in each of our operations. 1, 2, 4
      Code of ethics      
 
Security practices
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
HR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. Not - -   1, 2
 
Indigenous rights
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Fully - Page
210
  1, 2
 
Community
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Fully International operation      
      Social impacts on communities      
 
Corruption
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
SO2 Percentage and total number of business units analyzed for risks related to corruption. Partially Code of Ethics   During our general risk assessment process each business unit may include this kind of risk in its risk register. Our Code of Ethics is applicable in each of our operations. We do not plan to report the percentage. 10
      Risk Management      
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. Fully Code of ethics Page
195-197
Our Code of Ethics contains general ethical standards and principles (including against corruption), and it is accepted and available by all the employees, contractors and suppliers of MOL Group. In 2010 we have developed and launched an e-learning. 10
SO4 Actions taken in response to incidents of corruption. Partially Code of Ethics Page
195-197
Our Corporate Security investigates the incidents related to corruption, discovering the cause of the incident, the state of affairs and the responsibles. It prepares reports about the investigations, and submit proposals towards the top management in order to correct the insufficiency detected and prevent further incidents. It also controls the implementation of these measures. The result of the investigation may be personal impeachment and modification or cancellation of business contract. The Corporate Security keeps record on the investigations and findings. It is reviewed and evaluated quarterly, but due to confidentiality, we do not disclose this data. 10
 
Public policy
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
SO5 Public policy positions and participation in public policy development and lobbying. Fully Code of ethics     1-10
      Stakeholder engagement (authorities)      
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Fully Social investment     10
      Code of ethics      
 
Anti-competitive behavior
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Fully   Page
156-159
   
 
Compliance
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Fully   Page
156-159
In business year 2011 there was not any significant and closed legal action against the MOL Group for anti-competitive behavior, anti-trust or monopoly practices. In business year 2011 there was not any significant fine or non-monetary sanction imposed upon MOL Plc. for non-compliance with laws, supplemented with that the pending legal actions are included in "Authority procedures, litigation" section of the Annual Report.  
 
Customer health and safety
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Fully Product Responsibility     1, 7
      REACH      
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Fully     There was no such kind of incident in 2011. 1
 
Product and service labelling
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Fully Product Stewardship     8
      Wholesale Customer Service      
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. Fully     There was no such kind of incident in 2011. 8
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Fully Responsibility in Marketing Processes Page
200
   
 
Marketing communications
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Fully Social Investment   Our marketing communication activities are conducted according to our internal policies and regulations.  
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. Fully     There was no such kind of incident in 2011.  
 
Customer privacy
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Fully     There was no such kind of incident in 2011. 1
 
Compliance
GRI Code GRI indicator Compliance  Info on the website Info in our Annual Report Comment UN Global Compact principles
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Fully   Page
149-154