Sustainability Performance Data
Sustainability Performance Data
We are in a continuous progress in following the guideline of GRI (Global Reporting Initiative), therefore the scope of our disclosed data is extended year by year.
Economic Performance Data
| Indicator |
Unit |
2007 |
2008 |
2009* |
2010 WITHOUT INA |
Change 2009-2010 (%) |
2010 MOL Group** |
GRI code |
| Economic Data*** |
|
|
|
|
|
|
|
|
| Revenues |
bn HUF |
2 691,1 |
3 669,5 |
3 383,1 |
n.a. |
29% |
4 350,4 |
EC1 |
| Financial assistance received from government |
bn HUF |
0,8 |
0,4 |
0,5 |
n.a. |
300% |
2,0 |
EC4 |
| Operating costs |
bn HUF |
1 906,8 |
2 881,7 |
2 592,8 |
n.a. |
27% |
3 300,8 |
EC1 |
| Company cash |
bn HUF |
784,3 |
787,8 |
790,3 |
n.a. |
33% |
1 049,6 |
EC1 |
| Employee wages and benefits |
bn HUF |
117,3 |
139,7 |
200,9 |
n.a. |
35% |
272,0 |
EC1 |
| Capital investors |
bn HUF |
69,8 |
164,2 |
31,8 |
n.a. |
154% |
80,7 |
EC1 |
| Payments to governments |
bn HUF |
227,8 |
249,3 |
197,7 |
n.a. |
41% |
278,4 |
EC1 |
| Economic value retained |
bn HUF |
369,4 |
234,5 |
359,8 |
n.a. |
16% |
418,6 |
EC1 |
| Energy Consumption Data**** |
|
|
|
|
|
|
|
|
| Total primary energy |
GJ |
n.a. |
n.a. |
74 867 779 |
72 784 552 |
-3% |
103 837 442 |
EN3 |
| Total indirect energy (electricity, heat) |
GJ |
n.a. |
n.a. |
16 680 887 |
16 685 668 |
0% |
19 226 722 |
EN4 |
| Total energy consumption |
GJ |
n.a. |
n.a. |
91 548 666 |
89 470 220 |
-2% |
123 064 164 |
|
| Customer Satisfaction***** |
|
|
|
|
|
|
|
|
| Wholesale customer satisfaction (MOL) |
% |
88 |
88 |
86 |
88 |
2% |
n.a. |
PR6 |
| Wholesale customer satisfaction level (Slovnaft) |
% |
83 |
88 |
90 |
90 |
0% |
n.a. |
PR6 |
| Average Retail customer satisfaction level |
% |
39 |
38 |
44 |
43 |
-2% |
n.a. |
PR6 |
| Petrochemicals customer loyalty index |
% |
13,28 |
14,39 |
19,52 |
15,5 |
-21% |
n.a. |
PR6 |
We indicate with “n.a.” where we have no data available. Exchange rate based on Y2010 average, 1HRK=37,79 HUF *MOL Group 2009 without INA Group except financial data (EC1, EC4) which covers MOL Group including INA Group 2009 H2 **Total MOL Group 2010 including INA d.d. (without its subsidiaries), except financial data (EC1, EC4) which covers MOL Group including INA Group 2010 ***Data is calculated according to GRI definition, see in details on MOL's website****To have an appropriate basis for comparison, IES was excluded from "2010 without INA" data *****Methodologies are different, see details on MOL's website
The Retail survey covers HU, SK and RO
Environmental Performance Data
| Indicator |
Unit |
2007 |
2008 |
2009* |
2010 WITHOUT INA |
Change 2009-2010 (%) |
2010 MOL Group |
GRI code |
| Air Emissions |
|
|
|
|
|
|
|
|
| Carbon Dioxide (CO2) |
mn t |
5,65 |
6,56 |
5,29 |
5,01 |
-5% |
7,14 |
EN16 |
| Carbon Dioxide (CO2) under ETS |
mn t |
4,09 |
6,40 |
5,13 |
4,87 |
-5% |
4,87 |
EN16 |
| Methane (CH4)** |
t |
n.a. |
279,0 |
437,0 |
951,7 |
118% |
951,7 |
EN16 |
| Total Direct GHG |
mn t CO2 eq |
n.a. |
6,56 |
5,30 |
5,09 |
-4% |
7,17 |
EN16 |
| Total Indirect GHG*** |
mn t CO2 eq |
n.a. |
n.a. |
1,19 |
1,25 |
5% |
1,47 |
EN17 |
| Total Indirect GHG from product use |
mn t CO2 eq |
n.a. |
43,33 |
42,27 |
42,48 |
0% |
55,44 |
EN17 |
| Sulphur Dioxide (SO2) |
t |
10 059,0 |
8 804,7 |
4 389,4 |
2 939,6 |
-33% |
13 142,2 |
EN20 |
| Nitrogen Oxides (NOX) |
t |
5 378,8 |
5 054,2 |
3 937,0 |
3 442,1 |
-13% |
7 874,2 |
EN20 |
| Volatile Organic Compounds (VOC) |
t |
4 325,2 |
5 626,8 |
3 683,2 |
4 133,5 |
12% |
4 210,9 |
EN20 |
| Carbon Monoxide (CO) |
t |
869,0 |
824,5 |
879,5 |
863,8 |
-2% |
1 599,0 |
EN20 |
| Particulate Matter (PM) |
t |
336,0 |
298,2 |
204,8 |
184,4 |
-10% |
360,7 |
EN20 |
| Water |
|
|
|
|
|
|
|
|
| Total Water Withdrawal |
th m3 |
n.a. |
86 045,8 |
68 417,5 |
56 130,4 |
-18% |
94 162,1 |
EN8 |
| Total Water Discharge |
th m3 |
n.a. |
90 120,6 |
84 710,0 |
76 186,3 |
-10% |
106 784,1 |
EN21 |
| Total Petroleum Hydrocarbons (TPH) |
t |
36,0 |
29,8 |
44,1 |
46,2 |
5% |
74,8 |
EN21 |
| Chemical Oxygen Demand (COD) |
t |
1 945,0 |
1 802,0 |
1 807,0 |
1 773,4 |
-2% |
2 376,5 |
EN21 |
| Biological Oxygen Demand (BOD) |
t |
490,0 |
378,0 |
387,4 |
433,7 |
12% |
582,7 |
EN21 |
| Solid Substances (SS) |
t |
703,0 |
978,0 |
909,3 |
948,3 |
4% |
1 055,5 |
EN21 |
| Waste |
|
|
|
|
|
|
|
|
| Hazardous Waste |
t |
85 171,5 |
98 791,0 |
66 782,0 |
88 083,2 |
32% |
92 918,4 |
EN22 |
| Non-hazardous Waste |
t |
n.a. |
57 619,1 |
66 872,5 |
69 246,2 |
4% |
77 603,7 |
EN22 |
| Waste Disposed / Landfilled |
t |
74 959,0 |
92 175,0 |
68 198,4 |
68 974,5 |
1% |
80 201,8 |
EN22 |
| Waste Reused / Recycled**** |
t |
86 180,0 |
64 235,0 |
65 456,5 |
88 354,9 |
35% |
90 320,4 |
EN22 |
| Reused/recycled ratio |
% |
n.a. |
41% |
49% |
56% |
15% |
53% |
|
| Spills and Discharges |
|
|
|
|
|
|
|
|
| Number of Spills |
pcs |
3 |
12 |
17 |
15 |
-12% |
26 |
EN23 |
| Volume of Spills |
m3 |
n.a. |
912,2 |
244,7 |
144,4 |
-41% |
186,2 |
EN23 |
| Other |
|
|
|
|
|
|
|
|
| HSE Related Penalties |
mn HUF |
95,4 |
92,23 |
14,68 |
8,43 |
-43% |
11,06 |
EN30 |
| Environmental investments |
mn HUF |
n.a. |
16 558,91 |
6 996,70 |
6 815,10 |
-3% |
n.a. |
EN30 |
| Environmental operating costs |
mn HUF |
n.a. |
9 223,80 |
11 149,10 |
12 347,70 |
11% |
24 362,70 |
EN30 |
We indicate with “n.a.” where we have no data available. *Total MOL Group without INA group except "Total Indirect GHG from product use" which covers Total MOL Group **The reason for the increase is the improvements made in our reporting (emissions from gas motors in HU are included) ***To have an appropriate basis for comparison, IES was excluded from "2010 without INA" data ****Waste data from 2008 has been restated due to the specification of the definition
Social Performance Data
| Indicator |
Unit |
2007 |
2008 |
2009* |
2010 WITHOUT INA |
Change 2009-2010 (%) |
2010 MOL Group** |
GRI code |
| Health and Safety |
|
|
|
|
|
|
|
|
| Lost Time Injury (LTI) |
pcs |
37,0 |
24,0 |
28,0 |
40,0 |
43% |
104,00 |
LA7 |
| Lost Time Injury Frequency (LTIF) |
|
1,52 |
0,99 |
1,13 |
1,50 |
33% |
2,25 |
LA7 |
| Total Reportable Occupational Illnesses Frequency (TROIF) |
|
0,00 |
0,04 |
0,00 |
0,00 |
0% |
0,00 |
LA7 |
| Lost day rate (LDR) |
% |
n.a. |
n.a. |
0,05 |
0,05 |
0% |
0,27 |
LA7 |
| Absentee Rate (AR) |
% |
n.a. |
2,65 |
2,17 |
2,08 |
-4% |
2,97 |
LA7 |
| Number of fatalities for emloyees |
pcs |
0 |
0 |
1 |
1 |
0% |
1 |
LA7 |
| Number of fatalities for contractors |
pcs |
0 |
2 |
1 |
2 |
100% |
2 |
LA7 |
| Number of fatalities for 3rd parties |
pcs |
2 |
2 |
0 |
0 |
0% |
1 |
LA7 |
| Number of fires |
pcs |
9 |
14 |
12 |
23 |
92% |
29 |
|
| Fire damage |
mn HUF |
26,7 |
49,4 |
55,8 |
863,6 |
1448% |
975,4 |
|
| Employees |
|
|
|
|
|
|
|
|
| Total workforce |
pple |
15 058 |
17 338 |
17 963 |
17 882 |
-0,5% |
32 601 |
LA1 |
| Number of part-time employees |
pple |
92 |
125 |
114 |
143 |
25% |
191 |
LA1 |
| Leavers |
pple |
1 540 |
1 136 |
988 |
1 480 |
50% |
3 243 |
LA2 |
| Employee turnover rate |
% |
10,2 |
6,6 |
5,5 |
8,3 |
51% |
9,9 |
LA2 |
| Employees represented by trade unions |
% |
85,5 |
93,3 |
91,4 |
92,8 |
2% |
94,5 |
LA4 |
| Employees covered by collective bargaining agreement |
% |
n.a. |
94,5 |
93,4 |
92,7 |
-1% |
94,5 |
LA4 |
| Diversity |
|
|
|
|
|
|
|
|
| Ratio of women in total workforce |
% |
24,6 |
24,8 |
22,6 |
22,7 |
0,4% |
23,1 |
LA13 |
| Ratio of women in non-managerial position |
% |
n.a. |
25,1 |
22,9 |
22,9 |
0,1% |
23,3 |
LA13 |
| Ratio of women in managerial position |
% |
18,5 |
19,4 |
12,3 |
14,6 |
18,7% |
18,2 |
LA13 |
| Other Social |
|
|
|
|
|
|
|
|
| Ethical notifications |
pcs |
3 |
13 |
8 |
10 |
25% |
11 |
|
| Ethical investigations |
pcs |
0 |
7 |
6 |
7 |
17% |
7 |
|
| Ethical misconducts |
pcs |
0 |
1 |
4 |
4 |
0% |
4 |
|
| Average hours of training per employee |
hours |
n.a. |
n.a. |
21 |
25 |
19% |
18 |
LA10 |
| Donations |
mn HUF |
540,2 |
752,0 |
1 116,2 |
1 834,8 |
64% |
1 861,1 |
EC8 |
| In-kind giving (products and services) |
mn HUF |
n.a. |
n.a. |
23,1 |
42,5 |
84% |
47,1 |
EC8 |
| Corporate volunteering |
hours |
n.a. |
n.a. |
3 508,0 |
2 143,5 |
-39% |
2 303,5 |
EC8 |
We indicate with “n.a.” where we have no data available. Exchange rate based on Y2010 average, 1HRK=37,79 HUF *Total MOL Group without INA Group **Total MOL Group 2010 including INA d.d. (without its subsidiaries), except Employee data (LA1, LA2) which covers total MOL Group
|