MOL started to survey its employees’ attitudes towards their job and workplace conditions in 1996. As the first survey was quickly followed by other surveys with similar purpose but partly different approach, more and more learning points have been collected by concerned HR professionals of MOL.
The biggest challenge of corporate studies that requires solution are twofold: to ensure that survey provides
an actionable basis to derive precise improvement actions and to maintain the ‘momentum’ needed to launch and implement improvement those actions that are ultimately the reason of the survey.
In 2006 new employee survey was delivered. Survey methodology was revised by internal experts and was standardized at group level. Present article introduces the background of this survey reviewing the main issues that shaped survey design and describes major process steps. As we see it, this revised survey proved to be successful in practice, which offers a good opportunity to avoid that MOL Group employee survey remains a one-shot event and, instead, to introduce a regular tool that can shape our corporate culture to a better workplace.
Buláth Zsolt, Tóth Anna